ORDERING SUPPORT
Need help with tickets? See below for commonly asked questions.
If you still need help, please contact us.
Yes. You can join our waitlist should we add tickets or showtimes. Click Here.
Holding tickets in the cart does not guarantee reservations.
In the past, we’ve experienced users holding large quantities of tickets across multiple devices without intent of purchasing – stopping others from securing tickets. To prevent this, only orders that are fully completed are confirmed.
If you have not received an email confirmation, it’s possible there was a typo on your email when ordering. You may lookup your order details here.
If you still can’t locate your order details, your credit card may show “pending” for orders that were not fully completed. This is a temporary hold placed by your bank and should reverse soon. Please click below to contact us for further help.
Due to the layout of the seating in our showroom, we only can seat groups in even numbers. Large groups may sit together (assuming they check-in early before the show).
Tickets prices are listed per person but sold in pairs.